VISION R/S Series
List of Error Codes - VisionS700
Error information The error codes from 1 to 10 concern system/USB driver defects. The error codes in 100 relate to defects in the update, the connection to SIS, the records, the logs, etc. The error codes in 1000 relate to defects in the machine ...
List of Error Codes - VisionR800
Error information The error codes from 1 to 10 concern system/USB driver defects. The error codes in 100 relate to defects in the update, the connection to SIS, the records, the logs, etc. The error codes in 1000 relate to defects in the machine ...
List of Error Codes - VisionR700
Error information The error codes from 1 to 10 concern system/USB driver defects. The error codes in 100 relate to defects in the update, the connection to SIS, the records, the logs, etc. The error codes in 1000 relate to defects in the machine ...
How to give remote access to Essilor Support Vision R/S
Introduction: The Vision-R series and Vision-S series counts with a remote access tool that allows Essilor technicians to have access to the equipment and access the setup parameters and diagnosis tools remotely. 1. Go to settings 2. Click on Remote ...
VisionR/S Series - Common Troubleshooting
During refraction or usage of the device, the keyboard is very slow to react Check the % on the top left corner If it shows less than 40% - Switch the Vision-R system OFF and back ON. Remove fingerprint smudges with a tissue or soft microfiber ...
Error code: 2008: refraction head disconnected
Cause: VR-800 Head not communicating Solution: 1.Check cable from head to power supply is secure 2.Check if the extension cable is connected. If it is connected remove the extension cable and connect head directly to power supply 3.Refer to Image ...
VISIONR 700/800 - Reboot: System Halted
Problem cause: VISIONR700/800 was turned off the wrong way. Following message displayed : [125.8016531 reboot : system halted] Could be normal depending of the configuration of the power supply It indicates that the power supply is set-up in B ...
Keyboard screen does not switch on
Cause: Power is not turned on Solution: 1.Check to see if the Power Supply is ON and running 2.Check to see if the fourth LED on the Power Supply is ON 3.Check connection from the keyboard to Power Supply Instructions:
No Communication Between VISION-R800 & CSPOLA600
Cause: Different versions of memory are not compatible together or the VR-800 head is not facing the Chart Screen. Instructions: 1.On the remote control press and hold setup a.Verify the software version is Velvet V.1.0.0.1. Solution: 1.Check that ...
Slowness in VR-800 interface/keyboard reaction
Cause: Sometimes the unit will time out if the internet is lost and takes a while to come back Solution: Reboot VR-800 Instructions: 1.Check the % on the top left corner If less on 40% 2.Hold the 2 button down on the keyboard until the unit turns ...