Error Codes_B21-B41_L11-L12-L13-L14-L20_M22-M24-M25

Error Codes_B21-B41_L11-L12-L13-L14-L20_M22-M24-M25

Opt 1Please contact your technician with the product data.
Opt 1000 
Opt 1001Internal error. Please contact your support technician.+48
Opt 1002Unforeseen error. Please contact your support technician.
Opt 1003No internal memory. Please contact your support technician.
Opt 1004Internal memory is not recognised. Please contact your support technician.
Opt 1005Invalid internal memory. Please contact your support technician.
Opt 1006Back-up system loading error. If the problem persists please contact your support technician.
Opt 1007Back-up system loading.
Opt 1008Incompatible version. Update failure. Please restart the device.
Opt 1009Unrecognised version. Update failure. Please restart the device.
Opt 1010No start up file. Update failure. Please restart the device.
Opt 1011Start up file access issue. Update failure. Please restart the device.
Opt 1012Start up file scanning issue. Update failure. Please restart the device.8:+:8+--
Opt 1013Invalid file size. Update failure. Please restart the device.
Opt 1014Invalid file content. Update failure. Please restart the device.
Opt 1015Unknown error. Please restart the device. If the problem persists please contact your support technician.
Opt 1016Software update failure. Please restart the product. It will automatically restart with the previous version.
Opt 1017Memory card locked. Please restart the device. If the problem persists please contact your support technician.
Opt 1018Memory card software error. Please restart the device. If the problem persists please contact your support technician.
Opt 1019Invalid file system on the memory card. Please restart the device. If the problem persists please contact your support technician.
Opt 1020Memory card not connected. Please restart the device. If the problem persists please contact your support technician.
Opt 1021Memory card initialisation failure. Please restart the device. If the problem persists please contact your support technician.
Opt 1022Incorrect response from the memory card. Please restart the device. If the problem persists please contact yo,,,,ur support technician.,,
Opt 1023Invalid file system on the memory card. Please restart the device. If the problem persists please contact your support technician.
Opt 1024External device is not connected.
Opt 1025No restoration files on the external device.
Opt 1026Device start-up on the external device.
Opt 1027Copying issue from the external device to the memory card
Opt 1028Network address recovery error. Please restart the device. If the problem persists please contact your support technician.
Opt 1029Problem opening the application. Please restart the device. If the problem persists please contact your support technician.
Opt 1030Problem loading the application. Please restart the device. If the problem persists please contact your support technician.
 Problem starting the application. Please restart the device. If the problem persists please contact your support technician.
Opt 1032Corrupt application file. Please restart the device. If the problem persists please contact your support technician.
Opt 1033Issue with non-existent functions within the application. Please restart the device. If the problem persists please contact your support technicia$-2+n.
Opt 1034Invalid application file contents. Please restart the device. If the problem persists please contact your support technician.
Opt 2000File system error. Please contact your maintenance technician.
Opt 2001File access error. Please contact your maintenance technician.
Opt 2002Insufficient memory. Please restart the machine.
Opt 3000Machining impossible: insufficient memory.
Opt 4000Software error. Please restart the machine. If the problem persists, contact your maintenance technician.
Opt 4001Software error. Please restart the machine. If the problem persists, contact your maintenance technician.
Opt 4002Software error. Please restart the machine. If the problem persists, contact your maintenance technician.
Opt 4003Software error. Please restart the machine. If the problem persists, contact your maintenance technician.
Opt 4004Software error. Please restart the machine. If the problem persists, contact your maintenance technician.
Opt 4005Software error. Please restart the machine. If the problem persists, contact your maintenance technician.
Opt 4006Software error. Please restart the machine. If the problem persists, contact your maintenance technician.
Opt 4007Software error. Please restart the machine. If the problem persists, contact your maintenance technician.
Opt 4008Tracing table defect. If the problem persists, contact your maintenance technician.
Opt 4009Tracing table defect. If the problem persists, contact your maintenance technician.
Opt 4010Tracing table defect. If the problem persists, contact your maintenance technician.
Opt 4011Tracing table defect. If the problem persists, contact your maintenance technician.
Opt 4012Tracing table defect. If the problem persists, contact your maintenance technician.
Opt 4013Tracing impossible, the frame is too curved
Opt 4100Electronic defect. If the problem persists, contact your maintenance technician.
Opt 4450Problem detected on the tracing table. Do you want to continue without the tracing table functionalities?
Opt 4451Problem detected on the tracing table: the tracing function is no longer available. Please contact your maintenance technician.
Opt 4500Centerer initialisation defect. If the problem persists, contact your maintenance technician.
Opt 4501Centerer initialization defect: Faulty HARTMAN plate calibration. Please redo the operation. If the problem persists, contact your maintenance technician.
Opt 4502Image acquisition defect. If the problem persists, contact your maintenance technician.
Opt 4503Hartmann plate defect. If the problem persists, contact your maintenance technician.
Opt 4504Light source defect. If the problem persists, contact your maintenance technician.
Opt 4550Centering defect. Please redo the operation. If the problem persists, contact your maintenance technician.
Opt 4551Centering defect. Please redo the operation. If the problem persists, contact your maintenance technician.
Opt 4552Centering defect. Please redo the operation. If the problem persists, contact your maintenance technician.
Opt 4800Blocking defect: incorrect instructions. Please redo the centering. If the problem persists, contact your maintenance technician.
Opt 4801Blocking arm defect. If the problem persists, contact your maintenance technician.
Opt 4802Blocking arm defect. If the problem persists, contact your maintenance technician.
Opt 4803Blocking arm defect. If the problem persists, contact your maintenance technician.
Opt 4804Blocking arm defect. If the problem persists, contact your maintenance technician.
Opt 4805Blocking arm defect. If the problem persists, contact your maintenance technician.
Opt 4950Problem detected on the centerer blocker. Do you want to continue without the centerer blocker functionalities?
Opt 4951Problem detected on the centerer blocker: the centering and blocking functions are no longer available. Please contact your maintenance technician.
Opt 4960Mechanical problem concerning the movement of the arm
Opt 5000Reproducer defect. If the problem persists, contact your maintenance technician.
Opt 5001Lens rotation defect. If the problem persists, contact your maintenance technician.
Opt 5002Lens clamping defect. If the problem persists, contact your maintenance technician.
Opt 5003Retraction system defect. If the problem persists, contact your maintenance technician.
Opt 5004Wheel transfer defect. If the problem persists, contact your maintenance technician.
Opt 5005Feeler defect. If the problem persists, contact your maintenance technician.
Opt 5006Door defect. If the problem persists, contact your maintenance technician.
Opt 5007Wheel motor defect. If the problem persists, contact your maintenance technician.
Opt 5008Small tools module defect. If the problem persists, contact your maintenance technician.
Opt 5009Excess wear has been detected on the feelers, please contact your support team,
Opt 5010Please contact your support team to resolve the feeler alignment problem,
Opt 5050Power supply defect. If the problem persists, contact your maintenance technician.
Opt 5051Electronic fault. If the problem persists please contact your support technician.
Opt 5900Calibration defect. If the problem persists, contact your maintenance technician.
Opt 5950Problem detected on the small tools module. Do you want to continue without the functions of the small tools module?
Opt 5951Problem detected on the small tools module: the functions of the small tools module are no longer available. Please contact your maintenance technician.
Opt 5952Problem detected on the retraction system: the functions of the small tools module are no longer available. Please contact your maintenance technician.
Opt 6000Function not implemented. Please select another action.
Opt 6001Function not implemented. Please select another action.
Opt 6002Tracing defect: pattern or frame missing. Please clear the error, then insert a pattern or frame.
Opt 6003Tracing defect: incorrect feeler insertion. Please redo the operation. If the problem persists, re-calibrate your tracing table.
Opt 6004Tracing defect: feeler roaming. Please redo the operation (in monocular mode in the case of a high-curve frame). If the problem persists, re-calibrate your tracing table.
Opt 6005Restart of tracing after 1st feeler roaming error.
Opt 6006Restart of tracing after several feeler roaming errors.
Opt 6007Calibration function not available in tracing table testbench start-up mode.
Opt 6008Incorrect bar code.
Opt 6009Incorrect bar code.
Opt 6010Incorrect bar code.
Opt 6011Tracing table calibration defect. Please contact your maintenance technician.
Opt 6012Tracing table calibration defect. Please contact your maintenance technician.
Opt 6013Tracing table calibration defect. Please contact your maintenance technician.
Opt 6014Please calibrate the tracing table.
Opt 6017Tracing table calibration defect. Please contact your maintenance technician.
Opt 6018Please delete jobs.
Opt 6019Software error. Please restart the machine. If the problem persists, contact your maintenance technician.
Opt 6020Do you want to replace the current job?
Opt 6021Statistics file incorrect.
Opt 6022The requested bar code cannot be used. Please contact your maintenance technician.
Opt 6023Software update failed. Please restart the machine. It will automatically restart with the previous version.
Opt 6024Please insert the USB key for Import/Export.
Opt 6025Do not remove the USB key. Please insert it again.
Opt 6026Software update impossible. Please contact your maintenance technician.
Opt 6027Please position your calibration gauge correctly.
Opt 6028Communication defect. Please check the connection between the tracer and your software. If the problem persists, contact your maintenance technician.
Opt 6029The job does not exist.
Opt 6030Edging impossible: the B dimension is too small.
Opt 6031Edging impossible: the lens base exceeds the limit.
Opt 6032Tracing table calibration check failed. Please calibrate your table with the proper gauge. If the problem persists, contact your maintenance technician.
Opt 6033An object is hindering the movements of the tracing table.
Opt 6034The requested job does not exist.
Opt 6035Tracing table calibration defect: please insert the pattern gauge then restart the operation.
Opt 6036Tracing table calibration defect: please insert the proper frame gauge then restart the operation.
Opt 6037Start-up impossible: please remove the Import/Export USB key then restart the machine.
Opt 6038Tracing table calibration defect: incorrect pattern calibration. Please check that the pattern gauge used is the appropriate one and that its position is correct.
Opt 6039Tracing table calibration defect: incorrect frame calibration. Please check that the frame gauge used is the appropriate one and that its position is correct.
Opt 6040Tracing defect: feeler blocked in groove tracing. Please use the small B-dimension braces or choose a cycle without groove tracing.
Opt 6041Tracing defect: symmetric tracing cycle unsuited to this type of frame. Please restart the tracing in unsymmetric binocular mode.
Opt 6042Tracing error: please reposition the frame. If the problem persists please recalibrate the tracer.
Opt 6200Communication defect. Please check the network connection and the communication parameters of the machines.
Opt 6201Last machine shutdown incorrect. Please use the On/Off button the next time you turn off the machine.
Opt 6202Impossible machining : block too close to final shape.
Opt 6203Impossible machining : incompatible shape.
Opt 6204Engraving impossible: Accessory is too close to the final shape.
Opt 6205Drilling impossible: Accessory is too close to the final shape.
Opt 6206Engraving and drilling impossible: Accessory is too close to the final shape.
Opt 6207Invalid character in activation key
Opt 6208Wrong activation key length
Opt 6209Wrong activation key
Opt 6210Wrong product family in activation key
Opt 6211Activation key of another product
Opt 6212Please set the product time and enter the activation key afterwards
Opt 6213Invalid key activation. Would you like to enter it manually?
Opt 6214Connection to Essibox interrupted. Please check your installation. Would you like to enter the activation key manually?
Opt 6215Essibox is not responding. Would you like to enter the activation key manually?
Opt 6500Optical tracing defect: pattern not detected. Please redo the operation after checking the position of the pattern or use the mechanical tracing mode.
Opt 6501Optical tracing defect: pattern center not detected. Please redo the operation after checking the position of the pattern or use the mechanical tracing mode.
Opt 6502Optical tracing defect: pattern incorrectly positioned. Please reposition the pattern in the chamber then redo the operation or use the mechanical tracing mode.
Opt 6503Optical tracing defect: shape too irregular. Please reposition the pattern in the chamber then redo the operation or use the mechanical tracing mode.
Opt 6504Optical tracing defect: shape too irregular or dust on the protective glass. Please clean the glass or use the mechanical tracing mode.
Opt 6505Optical tracing fault: pattern centering not detected; Please use the distortion page to position the axis manually
Opt 6525Optical tracing defect: presentation lens not detected. Please redo the operation after checking the position of the pattern or use the mechanical tracing mode.
Opt 6526Optical tracing defect: demo lens axis not detected. Please redo the operation after checking the axis line or focimeter dots, or use the mechanical tracing mode if necessary.
Opt 6527Optical tracing defect: presentation lens incorrectly positionned. Please reposition the lens in the chamber then redo the operation or use the mechanical tracing mode.-5$
Opt 6528Optical tracing defect: presentation lens contour incorrectly detected. Please reposition the lens in the chamber then redo the operation or use the mechanical tracing mode.
Opt 6529Optical tracing fault: demo lens centering not detected; Please use the distortion page to position the axis manually
Opt 6550Centering defect: lens contour incorrectly detected. Please redo the operation or select the manual mode.
Opt 6551Request lens removal for Hartmann recalibration before centering.
Opt 6552Automatic centering not available. Please wait a few minutes before centering your lens again or select the manual mode.
Opt 6553Centering defect: lens power incorrectly calculated. Please redo the operation.
Opt 6554Centering defect: lens characteristics incorrectly calculated. Please redo the operation.
Opt 6555Centering defect: centerer exposure time incorrectly calculated. Please redo the operation.
Opt 6556Acquisition defect: lens not detected. Please redo the operation.
Opt 6557Calibration defect: accessory not detected. Please place the appropriate accessory in the optical chamber then redo the operation.
Opt 6558Calibration defect: incorrect accessory detected. Please place the appropriate accessory in the optical chamber then redo the operation.
Opt 6559An accessory has been detected in the optical chamber. Please remove it and redo the operation.
Opt 6560Calibration defect: an object has been detected in the optical chamber. Please remove all objects and redo the operation.
Opt 6561Centerer calibration defect: machine not calibrated. Please calibrate the standard tripod.
Opt 6562Centerer calibration defect: machine not calibrated. Please calibrate the high-base tripod.
Opt 6563The job selected comprises two negative areas. The latter cannot be edged. Do you want to delete these negative areas of the job?
Opt 6600Centering defect: focimeter dots not detected. Please check their re-marking or select the manual mode.
Opt 6601Centering defect: focimeter dots incorrectly detected. Please check their re-marking or select the manual mode.
Opt 6620Centering defect: manufacturer markings not detected. Please redo the operation or select a suitable centering mode (micro-engraving or manual mode).
Opt 6621Centering defect: incorrect direction of manufacturer markings. Please redo the operation or select a suitable centering mode (micro-engraving or manual mode).
Opt 6622Centering defect: type of marking not found in the markings database. Please update the markings database or select the manual mode.
Opt 6623Centering defect: micro-engravings not detected. Please check their re-marking or select the manual mode.
Opt 6624Centering defect: micro-engravings incorrectly detected. Please check their re-marking or select the manual mode.
Opt 6625Centering defect: near vision not detected.
Opt 6640Centering defect: segment not detected. Please redo the operation or select a suitable centering mode (focimeter dots or manual mode).
Opt 6680Centering defect: executive segment not detected. Please redo the operation or select the manual mode.
Opt 6700Protection glass missing.
Opt 6800Blocking defect: adapter grasp not detected. Please check for the presence of the adapter and redo the blocking operation. If the problem persists, re-calibrate the lens grasp.
Opt 6810Blocking defect: no adapter on the lens. Please check for the presence of the adhesive pad and, if needed, a sticker on it and redo the operation.
Opt 6811Blocking defect: adhesive pad incorrectly positioned under the adapter. The blocking check could not be carried out. Do you want to continue anyway?
Opt 6812Blocking defect: adapter incorrectly positioned. Please redo the centering and blocking stages. If the problem persists, re-calibrate the blocker.
Opt 6813Please use the 22 mm adapter instead of the 18-14 mm and redo the centering and blocking stages.
Opt 6814Please use the 18-14 mm adapter instead of the 22 mm and redo the centering and blocking stages.
Opt 6850An object in the optical chamber is preventing the closing of the grips of the centerer blocker.
Opt 6900Blocker calibration defect: machine not calibrated. Please calibrate the blocking arm.
Opt 6901Calibration check not working: recalibrate the arm and perform a new calibration check
Opt 6910Defective calibration of height under lens: incorrect movement. Please check that no object is hindering the movements of the blocking arm.
Opt 6920Adapter grasp calibration defect: the calibrator adapter may be absent, damaged or incorrectly positioned.
Opt 6930Centerer blocker calibration defect: the calibrator adapter may be absent, damaged or incorrectly positioned.
Opt 7000Impossible to close the door. Please check that nothing is hindering the movements of the door.
Opt 7001Impossible to open the door. Please check that nothing is hindering the movements of the door.
Opt 7002The machining is impossible : the negative areas of this job are too marked.
Opt 7003Incompatible job : shape is missing.
Opt 7004The lens retouch parameters have not been modified, Do you still want to continue?
Opt 7010Excessive strain on the high-base bevel tool. Check that the high-base bevel tool is well tightened and the material is correctly selected. If the defect persists, contact your support.
Opt 7011Excessive strain on the grooving tool. Check that the tool is well tightened, the spraying system works properly and the material is correctly selected. If the defect persists, contact your support.
Opt 7012Excessive strain on the chamfering tool. Check that the chamfering tool is well tightened, the spraying system works properly and the material is correctly selected. If the defect persists, contact your support.
Opt 7013Excessive strain on the milling tool. Make sure that the tool is well tightened, check the wear on the tool and check that the material is correctly selected. If the defect persists, contact your support.
Opt 7014Excessive strain on the lens. Make sure the material is correctly selected and check the wear on the wheel. If the defect persists, contact your support.
Opt 7015Excessive strain on the drilling tool. Make sure that the tool is well tightened, check the wear on the tool and check that the material is correctly selected. If the defect persists, contact your support.
Opt 7016Excess consumption on the grooving tool. Please check tool clamping, watering operation and material selection. Contact your support team if the fault continues.
Opt 7017Excessively low consumption on the grooving tool. Please check that it is running normally. Contact your support team if the fault continues.
Opt 7018Excess consumption on the chamfering tool. Please check tool clamping, watering operation and material selection. Contact your support team if the fault continues.
Opt 7019Excessively low consumption on the chamfering tool. Please check that it is running normally. Contact your support team if the fault continues.
Opt 7020Excessive strain on the engraving tool. Check the wear on the tool. If the defect persists, contact your support.
Opt 7100Preventative maintenance is recommended. Please contact your support technician.
Opt 7101Maintenance required. Please contact your support technician.
Opt 7102Maintenance required. Have you contacted your support technician?
Opt 7103Maintenance on the module essential. Please contact your support technician.
Opt 7104The performance of a component is no longer guaranteed. This may impact your lens cutting operation. Continuing may also call your current warranties into question. Do you want to continue?
Opt 8000Do you want to switch off the machine?
Opt 8001Do you want to calibrate the touch screen?
Opt 8002Would you like to re-initialise the communications ports?
Opt 8003Do you want to restore the original communication settings? This will restart the machine.
Opt 8004Are the feelers aligned in the plastic pattern drill-hole?
Opt 8050You need to restart the machine.
Opt 8051Product restart required. Do you want to restart now?
Opt 8100Software update available. Do you want to install it?
Opt 8101Software update refused.
Opt 8102Software update deferred.
Opt 8103Software update failed. The machine has restarted with the previous software version.
Opt 8150The holes are not valid. Please redefine the holes to be drilled.
Opt 8151The job called is under modification on the tracer-centerer-blocker. Some parameters will not be taken into account. Do you want to continue anyway?
Opt 8152The job called has negative areas. The machining of these areas is possible only if you subscribe to the offer M'eye Touch®.
Opt 8153The job called comprises negative areas and has been modified in order to be machinable.
Opt 8154Only the right eye has been blocked by the tracer-centerer-blocker. Certain parameters will not be taken into account on the left eye. Do you want to continue anyway?
Opt 8155Only the left eye has been blocked by the tracer-centerer-blocker. Certain paramaters will not be taken into account on the right eye. Do you want to continue anyway?
Opt 8156The job material has been modified
Opt 8157The job finishing has been modified
Opt 8158The job drilling selection has been modified
Opt 8159The job precision has been modified
Opt 8160

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