Slowness in VR-800 interface/keyboard reaction
Cause: Sometimes
the unit will time out if the internet is lost and takes a while to come back
Solution: Reboot VR-800
Instructions:
1.Check
the % on the top left corner If less on 40%
2.Hold
the 2 button
down on the keyboard until the unit turns off
3.Press
and release the blue button to turn the unit back on
4.Switching
OFF will reset memory and clean system memory.
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Remote Support
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